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Customer Service

Shipping & Delivery
We offer fast shipping on all products in the lower 48 states.  Larger products that require freight services take a bit longer.  The receiving party is responisble to note all damages PRIOR to signing any shipping documents.

Privacy and Security
 Jameson Medical will never use or sell your information and all sensitive information is destroyed after purchase.  Our website is completely secure and safe.

Returns & Replacements
Returns will be accepted 10 days after receiving the order, customer must pay freight back and any re-stocking fees that apply.  Custom made products (such as a custom cut stair lift) are not returnable.  Replacements are handled on a case by case basis.